F.A.Q.

What Shipping Methods Are Available?

We use all standard shipping methods. For our custom tailored suits, we pack your suit with the finest care.

How Long Will It Take To Get My Package?

For our custom tailored suits, from the time we get your measurements, it will take up to eight weeks for you to try on your final suit.

For our made to order items it generally takes 30 days before the item ships. Please see our Shipping Policy for more information on our shipping processes.

Do You Ship Internationally?

Yes. We ship to many countries all over the world.

What Payment Methods Are Accepted?

We accept all major credit cards and PayPal, and you don’t even need a PayPal account to checkout.

Is Buying On-Line Safe?

Yes. Our checkout system uses PayPal, which has very advanced security systems in place. Our site also has its own encryption system (HTTPS).

How do I place an Order?

You can place an order by adding an item to your shopping cart from our store.

Do I need an account to place an order?

No! You can track your order with your order ID and billing email.

Who should I to contact if I have any questions or want custom orders?

You can contact us on any of our social media platforms (Facebook, Instagram, Twitter) for the quickest response. You may also email us at contact[@]aerospacesuits.com or call us at 985-551-4560.

How Can I Cancel Or Change My Order?

Contact us on any of our social media platforms (Facebook, Instagram, Twitter) for the quickest response. You may also email us at contact[@]aerospacesuits.com or call us at 985-551-4560.

How Do I Track My Order?

Click here to go to our order tracking page.

How Can I Return a Product?

In general to be eligible for a refund/replacement your item must be faulty/damaged. However see our Refund Policy for a full breakdown of our refund process.