We have a 30-day refund/replacement policy, which means you have 30 days after receiving your item to request a refund or replacement.
To be eligible for a refund/replacement your item must be faulty/damaged.
To start a refund/replacement, you can contact us at contact[at]aerospacesuits.com or from the ‘Contact‘ section on our website, you may also message us at our Facebook and Instagram page with questions. If it is accepted, we’ll either issue you a refund or replace the item as requested.
You can always contact us with any questions at contact[at]aerospacesuits.com, you may also message us at our Facebook and Instagram page with questions.
Damages and issues
Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
We will notify you once we’ve received proof of the damage, and let you know if the refund/replacement was approved or not. If approved, you’ll be automatically refunded on your original payment method or shipped your new item. Please remember it can take some time (about 3-5 business days) for your bank or credit card company to process and post the refund.